REgister for the M
HERE'S WHAT OTHERS HAVE TO SAY:
"102 pages read! Couldn't put it down! Certainly feel that I am on the right track with my management style after reading and reminded me to push on with employee interaction. The 5 steps and how you are breaking down personalities will be a great tool to develop on. It's a book where you need post it notes."
- Peter Robertson, Operations Manager, Benpower
chapter summary
Chapter 1: PEOPLE – The present and future
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People - your team, their contribution and generational influences in the workplace
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Present – what it looks like now, challenges businesses face
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Future – organizational impact, succession plan, development and mapping, feedback and connections.
Chapter 2: What is GenNorm?
The concept, the theory, and the whole shebang!
Chapter 3: Your Solution – The 5 steps to success
Chapter 4: Step One – Strategic Planning
Chapter 5: Step Two – Skills and Knowledge
Chapter 6: Step Three - Systems and Processes
Chapter 7: Step Four - Smart Coaching, Training and Mentoring
Chapter 8: Step Five - Support Services
Chapter 9: Taking Action - how to build GenNorm into your business
Chapter 10: Summary - GenNorm at its best